Privacy Policy

At Winimove, your privacy and trust are deeply important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services (collectively, the “Services”). By using Winimove, you agree to the practices outlined below.

🔍 Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, shipping/billing address, phone number
  • Payment Information: Billing details and transaction data (processed securely by third-party payment providers)
  • Account Information: Login details, preferences, and saved items
  • Order Information: Items viewed, added to cart, purchased, exchanged, or returned
  • Device & Usage Data: IP address, browser type, device identifiers, and session activity
  • Communication Data: Customer support messages, emails, and feedback

🛠 How We Collect Information

Your information may be collected in the following ways:

  • Directly from you: When you place an order, create an account, subscribe to emails, or contact us
  • Automatically: Through cookies, tracking tools, and analytics technologies
  • From trusted third parties: Such as payment processors, shipping providers, or marketing platforms

🎯 How We Use Your Information

We use your information to:

  • Process and fulfill orders securely
  • Send order confirmations, updates, and provide customer support
  • Personalize your shopping experience
  • Send updates, promotions, or exclusive offers (you can opt out anytime)
  • Prevent fraud and keep our platform secure
  • Comply with legal and regulatory requirements

🤝 Sharing Your Information

We only share your data with trusted partners who help us operate our business, such as:

  • Payment processors for secure transactions

  • Shipping partners to deliver orders

  • Marketing & analytics platforms to improve our services

  • Legal authorities when required by law

✅ We never sell, rent, or trade your personal information.

🍪 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and login status
  • Enable essential site features (like cart and checkout)
  • Analyze site traffic and user behavior to improve our Services

You can manage or disable cookies through your browser settings at any time.

🚫 Children’s Privacy

Winimove does not knowingly collect personal data from individuals under the age of 16.
If such data is identified, we will delete it promptly.

🔐 How We Protect Your Information

We use appropriate technical and organizational measures to protect your data, including:

  • SSL encryption for transactions
  • Secure servers and firewalls
  • Limited internal access to personal information

⚠️ While we do our best to protect your information, no online system is 100% secure. We encourage you to use strong passwords and keep your login details private.

🧾 Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or deletion of your information
  • Opt out of marketing communications
  • Request a copy of your stored data

🔄 Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, services, or legal requirements. The most current version will always be available on this page.

📩 Contact Us

If you have any questions about this Privacy Policy, contact us at:
info@winimove.com